Instant response across every channel. AI qualifies the inquiry. Qualified prospects booked into your calendar. Built for direct-pay membership models with concierge-medicine training. Plus a Patient Growth Suite designed to protect renewals with month-11 personalized outreach and run geo-clustered dispatch routing. Live in 7 days.
Industry research · Concierge medicine renewal benchmarks · Mobile dispatch optimization studies
$3,800 concierge membership LTV. At 2 non-renewals a month, that's a potential loss of $7,600/month or $91,200/year.
Volume changes the math. So does your membership pricing, panel size, and renewal cadence. The numbers above reflect a typical concierge practice — yours will be different. We'll calculate against your real member data during onboarding.
Members pay $3,800/year for the feeling that their doctor answers at midnight. You can't actually do that as a solo practitioner. Without an after-hours AI that captures every member text in YOUR voice and escalates anything clinical to you using clinic-approved rules, your concierge promise breaks within 60 days of growth.
Members who get a personalized check-in at month 11 renew at 90%+. Members who get a generic auto-bill at month 12 renew at 70%. The clinics that scale automate this conversation. The clinics that don't lose 23% of annual revenue invisibly.
House-call concierge medicine sounds romantic until you drive 200 miles a day across town. Without geo-clustered dispatch routing, you're burning hours on roads you should be in homes. The clinics that automate clustering get half their day back.
Phone, member-text routing, web chat, inbound DMs. All answered 24/7 with concierge-medicine conversation flows. Recognizes which caller is a $3,800/yr member vs prospect. Classifies 11pm urgent vs routine. Routes the clinical to you, books house calls into geo-clustered slots.
Month-11 personalized renewal outreach. After-hours follow-up SMS for any text that comes in overnight. Family-member referral campaigns. Lapsed-member reactivation at 30/60/90 days post-non-renewal. Quarterly member-state-of-care touchpoints.
Branded member portal with geo-dispatch routing logic, member tier visibility (individual vs family vs executive), house-call calendar clustering, member-status flagging on every inbound. White-glove onboarding by Ricky.
Per location, per month. Every month, forever. First month is free. Setup is a one-time $497 per location (refundable under our 30-day performance guarantee). + usage fees for AI minutes & SMS over quota.
Pay the $497 one-time setup, then your first month of service is free. Cancel anytime in-app before month two ends. No charges past setup.
If ClinicPulse doesn't capture at least 3 attributable patient interactions handled or recovered (member texts, after-hours enquiries, or renewal touchpoints) in your first 30 days, we refund your setup. No questions, no calls. Most concierge practices see renewal-rate impact within 60 days.
Cancel from your portal in 60 seconds. No retention call. No "let me transfer you to a specialist." We'd rather earn your business every month than trap you.
$497 setup per location. First month free. 30-day money-back guarantee. Cancel anytime.
P.S. The concierge practices that scale in 2027 aren't the ones whose physicians answer 11pm member-texts personally. They're the ones whose 24/7 AI routes overnight in their voice — escalating clinical to the on-call physician and handling logistics inline. And whose month-11 renewal conversations protect $3,800/yr memberships before they slip.