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CALLS · UNANSWERED INDUSTRY-WIDE
The baseline: of inbound calls to small medical practices go unanswered. For an LAc working solo from a quiet treatment room, every call mid-needling = a fertility-support inquiry walking down the road.
Instant response across every channel. AI qualifies the inquiry. Qualified prospects booked into your calendar. Configured for TCM intake, electroacupuncture, cupping, gua sha, and herbal-formulation clinic workflows. Plus a Patient Growth Suite designed to recover session-7 package buyers and run day-25 herbal refill coordination. Live in 7 days.
Industry research · TCM practice operations benchmarks · Lead Connect response-time studies
$320 package LTV. At 12 missed packages a month, that's a potential loss of $3,840/month or $46,080/year.
Volume changes the math. So does your offer, your pricing, and your patient mix. The numbers above reflect a typical acupuncture practice — yours will be different. We'll calculate against your real call logs during onboarding.
Patients searching for fertility support or chronic pain solutions don't call during business hours. They DM at 9pm after watching wellness content. Without a 24/7 AI on every channel, your evenings are leaking patients.
A 10-session package buyer who stops at session 7 doesn't feel like a churn. They paid in full. But 30% never finish. The clinics that scale automate session-7 recovery outreach + herbal refill coordination. Manual follow-up doesn't scale.
Acupuncture + cupping + 15-min herbal consult is three different time blocks. Generic platforms book one slot and assume you'll figure out the rest. You over-run, the next patient waits, the calm of your room evaporates.
Phone, web chat, Facebook Messenger, Instagram DMs, Meta Lead Gen. All answered 24/7 with TCM and acupuncture conversation flows. Classifies new-patient intakes, package rebookings, herb refill requests, and multi-modality bookings.
Session-7 package outreach (proven recovery point). Day-25 herbal refill coordination. Lapsed-package reactivation (45/60/90 day). Post-visit Google review automation. New-patient TCM education sequence.
Branded portal with package-balance tracking, herbal Rx logging, multi-modality booking logic, TCM diagnosis intake, herb pharmacy coordination. White-glove onboarding by Ricky.
Per location, per month. Every month, forever. First month is free. Setup is a one-time $497 per location (refundable under our 30-day performance guarantee). + usage fees for AI minutes & SMS over quota.
Pay the $497 one-time setup, then your first month of service is free. Cancel anytime in-app before month two ends. No charges past setup.
If ClinicPulse doesn't capture at least 3 attributable patient bookings or recovered package-completions in your first 30 days, we refund your setup. No questions, no calls. Most acupuncture practices see results inside week one.
Cancel from your portal in 60 seconds. No retention call. No "let me transfer you to a specialist." We'd rather earn your business every month than trap you.
$497 setup per location. First month free. 30-day money-back guarantee. Cancel anytime.
P.S. The acupuncture practices that thrive in 2027 aren't the ones whose LAcs answer phones between needlings. They're the ones whose 24/7 AI captures every Instagram DM. And whose herbal pharmacy compounds, refill by refill, automatically.