Run your acupuncture practice.
Not your front desk.
AI Receptionist, Patient Growth Suite, and one beautiful platform — built for LAc owner-operators running session packages, herbal Rx, cupping, electroacupuncture, and integrated TCM practices.
- Catch every new-patient inquiry while you’re mid-needling — without breaking the calm of your treatment room
- Auto-recall herbal Rx refills before patients run out (the 30-day clock that nobody tracks)
- Smart booking that knows the difference between a 60-min initial, a 45-min follow-up, and a cupping add-on
$497 setup per location · First month free · 30-day money-back
If you run an acupuncture practice, here’s what’s slipping through your sessions.
of your existing patients buy 6-session or 10-session packages — but most never come back for sessions 9 and 10. They drift off, you don’t notice, you’ve trained them that the package is optional.
the average revenue per acupuncture patient on a 6-session package. Lose 5 patients to mid-package lapse this month and you’re down $1,600 — silently.
of your herbal Rx prescriptions never get refilled because nobody calls patients on day 25 to coordinate. Each lapsed herbal patient = ~$60-120/month in lost ongoing revenue.
the number of generic schedulers that understand the difference between TCM diagnosis intake, electroacupuncture, cupping add-ons, herbal pickups, and gua sha sessions. Mindbody can’t. Square Appointments definitely can’t.
Lin is an LAc in Brooklyn. She runs a solo acupuncture practice from a quiet treatment room in a co-op space — 60-minute initials, 45-minute follow-ups, cupping add-ons, custom herb formulations from her on-site pharmacy.
The problem wasn’t demand. The problem was the silence between sessions.
When a patient bought a 10-session package and stopped showing up at session 7, Lin rarely noticed for weeks. Her front desk didn’t track package balance. She’d realize when running her quarterly numbers that 14 patients had drifted mid-package. $4,200 of revenue gone.
Worse: her herbal pharmacy was a gold mine that kept springing leaks. She’d formulate a 30-day herb formula for someone, they’d feel better for 3 weeks, then forget to call for refills. By month 2 they were off-protocol.
She tried scheduling automated reminder emails. Patients ignored them — too generic, too easy to miss. The herb refill problem stayed unsolved.
When she switched to ClinicPulse, the Patient Growth Suite handled package-balance tracking, calling patients on day 25 of their herbal cycle, and reactivating dormant package-buyers automatically. The Practice OS knew that a “cupping add-on” needed 15 extra minutes booked alongside an acupuncture session.
Three months later, her package completion rate hit 81% (up from 56%) and herb refill rate hit 72% (up from 38%). $5K/month in recovered revenue, no extra effort.
“My herbal pharmacy used to be a leaky bucket. Now it actually compounds.”
— Lin Chen, LAc, Brooklyn NY
Three things every acupuncture practice gets wrong about packages and herbs.
Package buyers leak on session 7. Most LAcs don’t notice.
A 10-session package buyer who stops at session 7 doesn’t feel like a churn — they paid in full upfront. But 30% of your package buyers never finish. That’s the patients who would have re-upped if they’d completed and seen results. Without an automated session-7 outreach, you lose them silently.
Your herbal pharmacy is a recurring revenue engine you’re not running.
Herbs sold once is a transaction. Herbs sold every 30 days is a subscription. The difference is whether someone calls the patient on day 25 of their formula. That call almost never happens manually. That’s why most LAcs’ herb business plateaus.
Multi-modality bookings need calendar logic, not goodwill.
“Acupuncture + cupping + 15-min herbal consult” is three different things stacked. Generic schedulers book one slot and assume you’ll figure out the rest. You over-run, the next patient waits, the calm of your room evaporates.
ClinicPulse, configured for acupuncture from minute one.
Omnichannel AI Reception (TCM-trained)
Handles calls, Webchat, Facebook Messenger, Instagram DMs, and Meta Lead Gen submissions — all with TCM and acupuncture conversation training. Triages new-patient intakes, package rebookings, herb refill requests, and multi-modality bookings.
Patient Growth Suite (acupuncture workflows)
Session-7 package outreach (proven recovery point). Day-25 herbal refill coordination. Lapsed-package reactivation (45/60/90 day). Post-visit Google review automation. Birthday + Lunar New Year wellness touches. New-patient education sequence on TCM principles.
Practice OS (Acupuncture Blueprint)
Your branded portal with package-balance tracking, herbal Rx logging, multi-modality booking logic (acupuncture + cupping + electro + gua sha), TCM diagnosis intake, and herb pharmacy coordination. Twilio number provisioned. Setup done in 7-14 days.
Stack the value. Then look at the price.
- AI Receptionist (TCM-trained, 24/7)$497
- Webchat AI on your website$197
- Facebook Messenger AI$147
- Instagram DM AI$147
- FB Lead Gen Ads instant-response handler$297
- Session-7 package recovery outreach$297
- Day-25 herbal refill coordination$297
- Multi-modality booking logic (cupping/electro/gua sha)$297
- Lapsed-patient reactivation (45 / 60 / 90 day)$297
- Post-visit Google review automation$147
- Branded patient portal + Twilio number$197
- 60-min founder-led onboarding call$497
- Custom Acupuncture Blueprint configuration$997
Per location, per month — every month, forever. First month is free. Setup is a one-time $497 per location (refundable under our 30-day performance guarantee).
Bonus #1 — TCM-aligned Meta ads creative pack
10 high-converting Meta ad variants for acupuncture patient acquisition — fertility support, stress and sleep, chronic pain, post-surgical recovery, women’s health. Compliance-aware copy for the regulated TCM space.
Bonus #2 — Herbal pharmacy retention playbook
Pre-built workflows for herb refill recall, custom formulation tracking, and herbal subscription conversion sequences. Built specifically for clinics that want their herb pharmacy to compound, not leak.
Bonus #3 — Lifetime founder pricing lock
Whatever tier you start with, your monthly price is locked for life. We're already raising prices for new customers in 2027 — founders are grandfathered.
Bonuses unlock automatically when you’re in the first 50 paying practices. Founders only.
Pricing built for owner-operators.
Per-location pricing across every tier. One-time $497 setup per location includes your specialty Blueprint, Twilio number, AI scripts, and 60-min onboarding call. First month free. Choose your tier — kicks in month two, cancel anytime.
Starter
For solo practitioners launching their first specialty clinic.
Starts month 2 · Per location
- AI Receptionist — 24/7 phone answering
- Missed-call text-back recovery
- Patient Recall Workflows (Rx refills, follow-ups)
- Post-visit Google review automation
- Lapsed-patient reactivation (45 / 60 / 90 day)
- 1 location · 2 staff users
- Email support
- Pay-as-you-go usage (see rates below)
Growth
Omnichannel AI — every channel where patients reach out.
Starts month 2 · Per location
- AI Receptionist — 24/7 phone answering
- Webchat AI — instant chat on your website 24/7
- Facebook Page AI — Messenger DMs handled
- Instagram DM AI — qualifies + books from your IG
- FB Lead Gen Ads handler — instant call / text on submission
- Multi-provider calendar routing
- Advanced reactivation sequences
- Birthday + milestone touches
- Post-visit Google review automation
- 1 location · 5 staff users
- Priority chat support
- Pay-as-you-go usage (see rates below)
Scale
White-glove service tier — dedicated CSM, premium onboarding, SLA support.
Starts month 2 · Per location
- Cross-location patient routing
- Per-location dashboards + reporting
- Centralized analytics across locations
- AI Receptionist — 24/7 phone answering
- Webchat AI — instant chat on your website
- Facebook Page AI — Messenger DMs handled
- Instagram DM AI — qualifies + books
- FB Lead Gen Ads handler — instant call / text
- Full Patient Growth Suite
- Dedicated success manager
- White-glove onboarding (per location)
- Monthly growth strategy call
- SLA + phone support
- Unlimited staff users
- Pay-as-you-go usage (see rates below)
One-time setup fee covers your specialty Blueprint, Twilio number provisioning, customized AI scripts, branded portal, and a 60-min founder-led onboarding call. Then your first month of service is free — your chosen tier kicks in starting month two.
30-day performance guarantee.
If ClinicPulse doesn't capture at least $497 in missed-call revenue for your clinic in your free first 30 days, we refund your setup in full. Average specialty clinic captures it in their first week. After 30 days your subscription starts — cancel anytime.
Pay only for what you use.
Same usage-based rates across every tier. No call caps, no overage surprises, no negotiated minimums. Most specialty clinics spend $50-200/mo on usage — passed through at near-cost so we don’t profit from your volume.
- AI voice calls$0.12per minute
Inbound + outbound; rounded up to the minute
- AI text + chat messages$0.02per message
Webchat, Messenger, Instagram DM
- SMS$0.02per SMS
Inbound + outbound, US/Canada
- Email$10per 10,000 sent
Patient recall, reactivation, reviews
Three guarantees. Zero risk.
First month free, no risk
Pay the $497 one-time setup, then your first month of service is free. We collect card info upfront so when month two kicks in, your tier just starts. Cancel anytime in-app before month two ends — no charges past setup.
30-day money-back performance guarantee
If ClinicPulse doesn’t recover at least $497 in package-completion or herb-refill revenue for your practice in 30 days, we refund your setup in full — no questions, no calls, no friction. Most acupuncture practices earn it back in herbal refills alone in week one.
Cancel anytime, no contract
We don’t lock you in. Cancel from your portal in 60 seconds. No retention call. No “let me transfer you to a specialist.” We’d rather earn your business every month than trap you.
Everything you'd ask before signing up.
Do I need a credit card to start?
Yes — but you won't be charged for 30 days. We collect card info upfront so when your first month ends, your tier kicks in seamlessly. Cancel anytime in-app before day 30 and you owe nothing past the $497 setup. The setup is fully refundable for 30 days under our performance guarantee.
How does usage-based pricing work?
Your monthly subscription ($497, $897, or $1,497/location) includes platform access, AI training, workflows, and support. On top of that, you pay only for actual usage: AI voice calls at $0.12/min, AI text + chat messages at $0.02 each, SMS at $0.02 each, and email at $10 per 10,000 sent. No call caps, no overage penalties, no contracted minimums. Most specialty clinics spend $50-200/mo on total usage. We pass through at near-cost — we don't profit from your call volume, just your subscription.
What's the 30-day performance guarantee?
If ClinicPulse doesn't capture at least $497 in missed-call revenue for your clinic in your free first 30 days, we refund your setup fee in full — no questions, no calls, no friction. Average specialty clinic captures it in their first week. We log every call so the math is verifiable. After 30 days your subscription starts; cancel anytime in-app, no contract.
Is this HIPAA compliant?
Yes — for clinics that need it. We're built on HIPAA-ready infrastructure with encryption at rest and in transit, audit logs on every PHI access, and Business Associate Agreements (BAAs) available for covered entities. Contact us for a BAA before onboarding if you're a covered entity.
What if I already use a PMS like Boulevard, Mindbody, or AVImark?
ClinicPulse runs alongside your existing PMS — we handle the front-of-house (calls, scheduling, recall, reactivation) and our universal webhook output sends bookings to your PMS via Zapier or Make. v2 native integrations launching with our top customer-requested PMS providers.
How is the AI different from voicemail or an answering service?
Real conversations — not menu trees. The AI answers in natural language, triages urgent vs routine, books directly into your calendar, transfers hot leads to your staff, and follows up on missed calls within 60 seconds via SMS. It speaks specifically to your specialty's workflow and FDA-aware language.
What's included in the $497 setup?
Your specialty Blueprint configured to your clinic, Twilio number provisioning (or porting your existing number), AI Receptionist scripts customized for your specialty, branded portal setup, and a 60-min white-glove onboarding call. You're live in 7-14 days.
Can I cancel anytime?
Yes — cancel anytime in-app starting month 2, no contract, no cancellation call required. We make leaving as easy as joining.
What about TCPA and AI disclosure laws?
Every AI call opens with required disclosure: "Hi, this is an AI assistant calling from [Clinic Name]..." State-aware routing handles California ADM, Florida written consent, Virginia statutory damages, Texas SB 140. We log every call with timestamp + script version for audit compliance.
Is this just GoHighLevel underneath?
ClinicPulse is a purpose-built Practice OS for specialty clinics with proprietary specialty Blueprints, AI scripts, and growth workflows. We don't disclose our infrastructure stack publicly — what matters is what you get: a platform tuned specifically for GLP-1, IV, HRT, peptide, and other specialty practices, with white-glove setup.
Who's behind ClinicPulse?
Built by Ricky Patel — operator of multiple AI/automation SaaS products. Australian Pty Ltd serving North American specialty clinics. Founder-led customer success for the first 50 clinics; that means you have a direct line to the person who designs the product.
Will you serve [my specialty] that's not on the list?
If you're an independent specialty clinic with cash-pay or hybrid billing (not heavy insurance), there's a strong chance we can. Book a 15-min demo and we'll tell you honestly within 5 minutes — and propose a custom Blueprint if there's fit.
Where are you based and how does billing work?
We're an Australian Pty Ltd. Billing in USD via Stripe — automatic US sales tax handling. Payments processed securely; we never store card data ourselves. Your tax invoice arrives by email after each charge.
Run your acupuncture practice.
Not your front desk.
$497 setup per location. First month free. 30-day money-back guarantee. Lock founder pricing for life.
P.S. The acupuncture practices that thrive in 2027 aren’t the ones whose LAcs answer phones between needlings. They’re the ones whose herbal pharmacy compounds — patient by patient, refill by refill, automatically.